IT
MAINTENANCE
"The
system is down" The most dreaded words in a MIS manager's
vocabulary. To keep your LAN network up and running –
to prevent loss of productivity – your company's
system must be supported at all times. At Sanetsol we
know the level of performance and availability of your
LAN is a major factor in the successful operation of your
business. To ensure peak performance, Sanetsol created
a flexible maintenance and service program which can be
designed to meet your specific needs.
NetCare Service
Pre-Scheduled Maintenance Plan
Full on-site service for PCs and printers, servers and
peripherals. Experienced engineers anticipate problems,
keeping your system and your company running at optimum
efficiency. On-site diagnosis, re-calibration, adjustment,
testing, parts replacement, and repair are all part of
having the security of Innetsol Pre-Scheduled Maintenance
Plan.
• Fixed hourly rate irrespective of the type of
service required
• Use on an as-and-when required basis
• Unlimited on-site visits on call
• 4-hour response time
• Telephone Hot Line
• Loan of replacement equipment
• Preventative maintenance
• Free professional consulting for system upgrades
Netcare service Cost
The Pre-Scheduled Maintenance plan is extremely cost effective.
Available in a 40 Hour or in multiples of 40 Hours package,
it fits into your annual budget, insuring you against
unplanned emergency bills. Best of all, any hours which
may remain unused by the end of the contract, can be carried
over if the NetCare Service Contract is renewed.
Printer
Maintenance
One of the most overlooked areas in a business is the
printer. Everybody gives it the lowest priority, but surprisingly,
no business can run without the printer. Without a printer,
production suffers, deadlines are missed and clients are
lost. Our comprehensive and very competative printer maintenance
program will set you free of this nightmare. Under our
regular care and maintainance, you are insured of a minimum
downtime and also extend the lifespan of these valuable
assets. We maintain inventory of parts for most popular
printer models and our trained and certified service personnel
provides prompt on the spot service to help you in any
emergency. Contact our sales to get a competative quote
and also check our Specials that we may have at this time.
Emergency Rescue Plan offers emergency
PC and printer repair and service at a premium charge:
• Same day call response
• 30-day warranty on services performed
• Loaner equipment with an optional charge
Sanetsol engineers are trained, certified and experienced
to service all major hardware and software systems.
Major
Applications and Supported Products
• Cabletron Switchers
• Compaq ProLiant Servers
• Microsoft Windows 2000
• Microsoft Windows NT & Windows 98
• Microsoft Exchange
• Microsoft Systems Management Server (SMS)
• Novell NetWare
• Microsoft Windows XP
• Open Software (Linux)
